Returns

Manage Your Returns with Ease

You can now handle your returns directly through your account with us.

Please ensure that any item being returned is unused, unwashed, undamaged, and in its original condition. Customers are responsible for return shipping costs.

Returns must be initiated within 14 days for refunds, or within 30 days for store credit. Any items returned outside of these periods, or without contacting our Customer Service Team first, may be forfeited. To avoid issues, always reach out before sending an item back.

Please note that clearance items, such as those from Black Friday or heavily discounted sales, are non-returnable.

For further assistance, contact us at enquiries@hercxles.co.uk.